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There is a common saying that a good tradesman never blames his tools. While software testing may be quite far removed from construction, the same basic principle applies.
The software is never itself at fault during the testing process as the quality of the end product depends on the skills of the person in charge.
TTC has a wide range of training opportunities available for software testers. Regardless of whether you are a rookie tester or a seasoned professional, we can help you pinpoint what course is best for your situation.
As such, we've highlighted five key attributes that every software testing manger needs to have.
1) Know the software development process
Being able to follow and understand the entire software development process is a key element of whether a project is going to be successful or not. This stems from the initial planning and concept stage, through software testing and into endpoint implementation.
Remaining on budget and within specific timeframes is essential when different stakeholders and businesses have invested time and money into the project. This means it takes both leadership and persistence to ensure the software development process goes off without a hitch.
2) Communicate with different parties
It is fair to say that the way a software testing manager communicates with technical and non-technical people is going to be vastly different. For engineers and other software testers, it's important to undertake complex IT functions such as code and be able to provide solutions to software problems.
However, on the other hand, when speaking to managers, customers or even stakeholders, the language is simple, concise and to the point. Essentially a go-between, a software testing manager need to keep both parties informed and aware of project progress.
3) Ensure a positive working environment
The software testing stage can get drawn out over many months depending on the amount of issues and problems detected. This can lead to motivation and productivity problems throughout the team. As such, the software testing manager needs to be able to maintain enthusiasm for the project and ensure a positive testing atmosphere.
Looking for and preventing problems is sometimes a negative process so keeping everyone working towards the same goal and focused is a key part of the manager's role. One of the ways that this can be achieved is through holding regular team meetings and discussions. This can be used as an open forum for airing problems and can ensure everyone understands how close they are to the ultimate goal of implementation.
4) Develop process improvements
For a software testing manager, one of widest aspects to consider is the testing process as a whole. If it isn't working or you've noticed inconsistences in results, then coming up with tangible solutions is a great skill to have.
At this point, it is about talking with the rest of the team and any other affected parties to develop new strategies and approaches. It would be foolish to continue a testing strategy that isn't working, so make sure you consider all your options.
5) Recruit skilled personnel
Often a software project is bigger than one person so it pays to have a strong team around you. As such, a software testing manager should have good people judgement skills in order to hire and retain quality skilled employees.
TTC can assist with the attraction, appointment and training of these individuals and ensure they meet your high standards. Through the TOSCA course, we have foundation courses for new users to Test Case Design and specialised workshops.
To discover what else we can do to help your software testing ambitions, contact us today.